Texas CompuZone assumes no responsibility or liability for data or software on computer. If not picked up after 10 days from the check-in date, the computer/laptop will become property of Texas CompuZone and will be sold to recover cost of repair. CompuZone may allow customer to pickup unit after 10 days & may charge a storage fee of $25 for every 10 days after initial 10 days. 15-day warranty on all Spyware/Virus Removal. If customer reinfects the computer after 15 days, CompuZone may charge full amount to clean unit again. Completion of On-site service is satisfactory. By signing this the customer agrees to the aforementioned. FORMAT & RELOAD NO DATA: ALL FILES, PICS, AND PROGRAMS ARE COMPLETELY WIPED OFF THE HARD DRIVE. FORMAT RELOAD WITH DATA: Data includes ONLY pictures, documents, videos and music. It does NOT include software programs.